As a Business & Information Analyst, you turn complex information into clear insights and actionable improvements. You bring structure, clarity and direction to processes, data and collaboration. One2Pay is growing rapidly and you play a key role in making our organization smarter, more efficient and more predictable.
Apply now!

Job Title: Business & Information Analyst
Location: Oosterhout
Department: Operations
Reports to: Head of Operations

About One2Pay

One2Pay is the innovative payment platform for the mobility market. We make business travel easier, faster and more reliable. Smart mobility solutions only succeed when processes are sharp, data is accurate and teams understand each other — and that’s where our people make the difference every day.

Role Description

As a Business & Information Analyst, you form the bridge between business, operations and development. You map processes and requirements with precision and support the Product Owner in delivering work on time and within scope. You build dashboards and reports that deliver operational, financial and marketing insights. You create clarity, predictability and structure by turning abstract information into practical solutions, directly contributing to One2Pay’s growth and professionalization.

What will you do?

Analysis & Requirements

• Gather, analyze and prioritize business requirements.
• Translate them into user stories, use cases and functional specifications.
• Ensure high‑quality, complete documentation across teams.
• Support the Product Owner in delivering topics on time and as expected.

Processes & Optimization

• Map current processes (as‑is) and design improved processes (to‑be).
• Identify bottlenecks across workflows, data, systems and collaboration.
• Facilitate workshops with stakeholders and external partners.

Reporting & Insights

• Build and maintain dashboards and reporting covering:
• Safeguard data quality and provide reliable management information.
• Translate insights into actionable recommendations for the MT.

Stakeholder Management & Project Support

• Act as point of contact between business, operations and external partners.
• Align expectations and manage dependencies.
• Prevent miscommunication and operational noise.
• Support testing, acceptance and the definition of “Done”.

What will your work deliver?

• Clear requirements and fewer misunderstandings.
• Better decision‑making through reliable reporting.
• Predictable and structured project delivery.
• More efficient processes and reduced operational noise.
• A well‑informed Product Owner and Management Team.

What do you bring?

• Bachelor’s or Master’s degree in Business Administration, Information Science, Economics, IT or similar.
• 3–5 years of experience as Business Analyst, Information Analyst or Data/Reporting Analyst.
• Experience with process modelling and requirements documentation.
• Proficiency with tools like Quicksight, Office 365 and Monday.com.
• Strong analytical and communication skills.
• A structured, proactive mindset with the ability to keep oversight in dynamic environments.

What do we offer you?

• A close‑knit team where your insights truly make an impact.
• Lots of freedom to improve processes, reporting and ways of working.
• An energetic, innovative environment with short communication lines.
• Opportunities for personal development, initiative and growth.
• Competitive salary, good secondary benefits and flexibility.
• Contract hours in consultation (between 32–40 per week).
• Work location: Oosterhout/Dordrecht.

Ready to make an impact?

Apply now and grow with us!
For more information, call 088‑3130416.